Accounting
Financial reporting and bookkeeping. The Accounting home shows, per currency: Sales, Net profit, Net margin, Refunds, Delivery fees and "Waiting for pay-on-delivery" (confirmed pay-on-delivery orders not yet delivered and paid) as one row of tiles across the page, for the dates picked at the top (Last 30 days by default, or Today, Last 7 days, This month and so on, or your own dates). A yellow note appears when some delivered items have no cost saved on their sale, because profit then looks higher than it is. It names the products (up to five, with how many items on how many orders) in two groups: "No cost set yet" (links to Product costs) and "Cost is set now, but these were sold before it was". Setting a cost later does not change past sales, so the second group links to "Use today's costs for these past orders" on Product costs (see below). The same note, with the same product names, shows on Profit & Loss and Business growth. "This month's spend" (top 5 categories); Pending approvals (a count); Cash balances by currency; and Payables due in 7 days. Net profit on the home page is the same figure as the Net profit on Profit & Loss for the same dates: sales (revenue plus shipping charged), less refunds, product cost, delivery fees, ad spend and approved expenses. It is lower than the old "Profit" tile, which left out product cost and counted failed-delivery fees twice. Net Margin is Net profit as a percent of sales. The last 30 days are today and the 29 days before it, in your store's time zone.
Finding your way
A row of tabs at the top of every Accounting page: Overview, Expenses, Approvals, Cash, Payables, Budgets, Categories, Product costs, Revenue, P&L, Cash flow, Tax, Audit, Settings. On a phone the row scrolls sideways.
Common tasks
Log an expense
Accounting/expenses, "+ Record expense"; filter the list by date, category, status or a payee/description search. Categories are managed at accounting/categories ("Add category"); expenses at or above the currency's threshold wait in accounting/approvals until approved or rejected.
Link to this answerSee what's owed
Accounting/payables lists bills with their due dates; there is a "Suppliers" button at the top of accounting/payables; the Suppliers page has an "Add a supplier" form and lists who's owed what. The Supplier box on a new expense and on a new payable also has "+ Add a supplier": type a name, press Add, and the new supplier is created and selected without leaving the form.
Link to this answerA supplier's address
The "Add a supplier" form has proper address fields: the address, a second line, the country, then the country's own region list (state, county, province…) and its cities where Lazycom has them, or typed boxes where it doesn't, and a postal code only where the country uses one. Any country works. On the Suppliers page each supplier's row shows its address with "Add address" or "Change address". A supplier added before these fields shows the address as it was typed, under "Typed before"; it is kept exactly as it was, so copy it into the fields when you add the address.
Link to this answerVAT/GST
Accounting settings has a VAT/GST section: a switch "We are VAT/GST-registered (we reclaim the tax)", your VAT/GST number (optional, for your records), the VAT/GST rate (one rate for the whole business, 0 if none; pick your country and it shows the usual rate there, marked "please check", which you can copy in and edit) and "Our selling prices already include VAT/GST". Everything is off until you turn it on, and then nothing changes for you if you are not registered. When registered, profit leaves the tax out: each expense counts without the VAT you entered on it, and if your prices include VAT then Revenue, Shipping charged and Refunds count without it too (the tax you collect is owed to the tax office, so it is not yours). It uses one rate for the whole business, so goods at another rate or tax-free make it slightly off. Ticking registered applies from that day on: the days before keep the figures they had, and the settings page lists the days you were registered. Turning it off ends it that day; ticking it again starts a new stretch. Changing the rate, or the switch for prices that include VAT, applies to every registered day. An expense counts without its VAT on the day written on it, and a sale on the day it counts (a cash order when it is delivered, a prepaid one when it is paid). Profit & Loss says how much VAT/GST was taken out.
Link to this answerProfit groups
Categories has a Profit group for each category (Salaries, Admin or Operational). It decides where the category is listed on Profit & Loss and changes no amount. New accounts start with staff in Salaries, office and miscellaneous in Admin and the rest in Operational; a category you add starts in Operational.
Link to this answerCheck profitability
Accounting/pnl, broken down by channel, product, week or month, for the dates you pick. It is profit on the day each sale and expense is dated, not cash (money in and out is on the Cash flow pages). The lines run: Revenue, plus Shipping charged, less Refunds and Product cost = Gross profit; less Delivery fees = Profit before ads (the fee on a failed parcel counts once); less Ad spend = Profit after ads; less your approved Expenses = Net profit. Expenses are shown in three groups: Salaries (the "staff" category), Admin (office, miscellaneous) and Operational (everything else), with the categories under each. A channel or product row stops at Profit before ads, because ad spend and expenses can't be split by channel or product; the Total row has everything. Week and month rows carry their own ad spend and expenses. Under the table, "Paid, not yet delivered" says how many prepaid orders are counted as sales already but whose product cost is only counted when they are delivered. If some delivered items have no cost saved, the page says the profit is incomplete and names the products. If you have both Ad spend and expenses in the "marketing" category, a warning says they may be counted twice: ad money belongs in Ad spend, not Expenses. accounting/revenue shows revenue by channel, product or customer type.
Link to this answerTrack cash
Accounting/cash is the cashbook (manual cash in/out per account: bank, mobile money, POS, till); accounting/cashflow is the cash projection built from it (inflows, payables, payroll).
Link to this answerSet spending limits
Accounting/budgets sets a monthly budget vs. actual per category, flagging overspend.
Link to this answerRead tax exposure
Accounting/tax shows VAT/WHT tracking only (not filing) computed from approved expenses in the chosen date range, with a CSV export; the VAT rate itself and whether prices are VAT-inclusive are set in accounting/settings. Below it, "Estimated VAT you owe" shows, per currency, VAT charged on sales minus VAT paid on expenses, counted only on the days the business was VAT-registered. It is an estimate to confirm with an accountant, never a filing, and sales VAT is only counted when prices include VAT. Expenses and Tax pick their dates at the top (Today, Last 7 days, This month, This quarter, Year to date, All time, or your own From and To); the last day you pick is included, expenses are counted by the date written on them, and the CSV downloads cover the same dates.
Link to this answerReview changes
Accounting/audit, the read-only Audit trail of who changed what: each line reads like "Expense approved" with the time (in the account's time zone) and who did it ("Lazycom (automatic)" for automatic steps); filter by "Type of record", date or person. Dates are picked at the top like on Expenses, counted in the store's time zone, last day included. The Audit trail shows money records only (expenses, cash, bills, budgets, pay, accounting settings). Changes to stock, orders, staff or other settings are not money and are not listed here.
Link to this answerTune the module
Accounting/settings for per-currency approval thresholds and the VAT rate.
Link to this answerCount orders from your old shop
Orders brought in from another shop (for example WooCommerce, with Move to Lazycom) are history: they always show in Orders, but they are left out of profit and loss, sales reports, funnel numbers, ad results and Lazzy's sales answers. To count them, turn on Include imported orders in accounting/settings ("Orders from your old shop"). The switch only appears once the account has imported orders, and it is off until someone turns it on.
Link to this answerSet what a product costs you
Accounting/product-costs: one row per product with its price and a "Cost each" box; type the cost and press Save. Profit, margin and stock-value figures use it. It changes only the cost, never the price, name or stock, and every change shows in the Audit tab (who, old and new value). A sale keeps the cost it had when it was sold. Needs Set product costs (who has it: Owner, Admin, Manager, Accountant) (Accountant, Manager, owner, admin); others with Accounting access can look but not change. A later "Bring in changes" run from a connected shop (for example WooCommerce) never replaces a cost that is already there; it only fills a cost where none is set.
Link to this answerFill in costs on past orders
A sale keeps the cost it had when it was sold, so items sold before a product had a cost have none saved and profit counts them at zero (the yellow note on Accounting, Profit & Loss and Business growth says which products). On accounting/product-costs, the section "Past orders with no cost" shows how many items on how many orders would be filled in, which products, how much cost that adds, and how the last 30 days' net profit changes. "Use today's costs for these past orders" asks you to confirm, then fills ONLY items with no saved cost, using the product's cost today, in the same currency as the sale. A cost saved at the time of the sale is never changed. Items whose product has no cost yet, or whose sale was in another currency than the product cost, are left and counted. Needs Set product costs (who has it: Owner, Admin, Manager, Accountant). Each press is one batch listed under "Filled in earlier" with "Take this back": that empties exactly that batch's items and nothing else. Both the fill and the take-back show in the Audit tab as "Costs filled in on past orders".
Link to this answerThe Accountant and orders (the money view)Team
The Accountant opens every order with its money, payment, receipt and refunds and the customer's name, but not the customer's phone, email, address or notes (see Orders, "The money view"). The payment receipt itself opens only for people who record payments (the Accountant, an admin, the owner), exactly as it is, because it is the evidence behind marking an order paid. A mobile-money receipt can show the payer's phone number: that is the one place the Accountant may see one. Receipts are never shown as small pictures in lists, emails or alerts.
Link to this answerNo task matches. Try fewer words, or search all of Help.
Limits and plan gating
Accounting is gated on the crm_finance entitlement — fail-closed, so plans without it cannot open these screens. Requires See accounting (who has it: Owner, Admin, Manager, Accountant) to see figures; creating/approving expenses needs Add expenses (who has it: Owner, Admin, Manager, Accountant) / Approve expenses (who has it: Owner, Admin, Manager, Accountant).
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