Coupons
Discount codes applied at checkout. The list shows each code, its discount, Redemptions, Rules and Status, with row actions to Pause/Resume and Delete.
On this page
Common tasks
Create a coupon
"+ New coupon": Code, discount type (Percentage or Fixed amount, in the site's currency), an optional expiry date, an optional total redemption limit, an optional per-customer limit (how many times ONE customer may use it), and an optional minimum order value — then "Create coupon".
Link to this answerSee how much a coupon has been used
The list's Redemptions column shows uses (and the limit, if one was set, as "used / limit").
Link to this answerPause or resume a coupon
The row's "Pause"/"Resume" button (a paused coupon no longer applies at checkout but keeps its history).
Link to this answerDelete a coupon
The row's "Delete" button; a coupon that has already been redeemed is paused instead of deleted, to keep order history intact (a confirm dialog says so before it happens).
Link to this answerFrom the Lazzy chat
Lazzy can't create, draft or pause a coupon: a new coupon is live and redeemable the moment it is created, so it is only ever made on the Coupons page. Lazzy links there instead.
Link to this answerNo task matches. Try fewer words, or search all of Help.
Limits and plan gating
Coupons are a plan feature (coupons) that stays visible-but-locked (with an upgrade path) when the plan doesn't include it — never call it missing or broken; say it's on plans that include coupons.
Still stuck?
Tell us what you were trying to do and we will help you finish it.
Still stuck?
Ask Lazzy in your dashboard. It can look at your own orders and settings with you.