Media
The site's shared media library — images AND videos uploaded once and reused across pages, products, emails and your logo instead of re-uploaded each time. Every image field in the dashboard offers the same three ways: "Upload" (the main button), "Choose from your media" (picks from this library) and "Use a link instead" (an image hosted elsewhere). Anything uploaded from those fields lands here too. "Copy URL" on a media item gives its link.
On this page
Common tasks
Upload a file
The upload control accepts JPEG, PNG, GIF, WebP, AVIF, HEIC, MP4, MOV, WebM, up to 10 MB each, uploaded one at a time; an empty library shows "No media yet — upload your first image or video above."
Link to this answerReuse a file
Click "Choose from your media" in any image field (page blocks, email images, product photos, the logo), or pick it from a block's Video field.
Link to this answerSee who uploaded a file
Every card shows "Uploaded by <name>" (or "Uploaded earlier" for files added before this was recorded). Everyone who can open the library sees every file, whoever uploaded it.
Link to this answerDelete a file
The Delete button on its card, on the Media page and in "Choose from your media". It appears only if you are the account owner or an admin, you can build pages (Build pages and funnels (who has it: Owner, Admin, Web designer)), or you uploaded that file yourself; files uploaded before uploaders were recorded can be deleted by owners, admins and web designers only. Clicking Delete first checks where the file is still used (store logo, product photos, pages, funnels, automations, broadcasts, email templates). If it is used, a warning names those places with Cancel / Delete anyway; deleting never edits them, so they show a broken image until you replace it.
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Limits and plan gating
Each file can be up to 10 MB. A plan can also set a total storage limit (max_storage_mb, 0 = unlimited); an upload that would go past it is refused with a message saying how much is used, and deleting files frees room. The Media page itself requires Build pages and funnels (who has it: Owner, Admin, Web designer); uploading or choosing from an image field needs the permission for that screen (pages, products, brand or emails). If media storage isn't configured for the account, uploads are refused with a message saying so — "Use a link instead" still works everywhere.
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